TRAINING ENHANCING YOUR SKILLS BECOME A SUCCESSFUL CREDIT ANALYST

Training Menjadi Analisis Kredit

Training Pengenalan Enhancing Your Skills Become A Successful Credit Analyst

Pembicara / Fasilitator
Putera Lengkong, S.T., M.B.A., CH, CHt, CI
* Licensed Practitioner of Neuro Linguistic Programming^TM
* Certified Practitioner of Communication Skills
* Certified Hypnotherapist and Hypnotherapy Instructor

Putera is recognised among his trainees for his excellent combination of applicable and theoretical training materials. His experience, in managing and directing the company, delivers him successfully to inspire and motivate others. His knowledge in automotive, finance, and retail industry supports him to confidently share his expertise to others. His area of expertise are: Leadership and supervising; Team Building and Creativity; Salesmanship; Service Excellence; Motivational and Change!; Communication, Risk Management (banking and multi finance), Negotiation, Neuro Linguistic Programming, Hypnosis and Hypnotherapy.

He received his degree in industrial engineering from University of Atma Jaya, Yogyakarta in 2000. He received a scholarship to study his MBA at the Wolverhampton Business School, University of Wolverhampton, in the UK and completed his MBA in 2003.

His managerial experience in retail, education, automotive, and finance industry are a strong plus point for him to deliver this collection module.

His partnership and experience as a trainer in Pakis Foundation, Choice Management Consultants, and PT Inti Sumber Daya Manusia supports him to powerfully deliver the contents to his participants and to assist the learning process of his participants. His clients come from various backgrounds: multilevel marketing, education, bank, automotive, telecommunication, retail, NGO, media, and so on.

In conjunction with Bintang Dwi Nugroho Respati, Putera writes the Best Selling Book “Koleksi Games Seru: untuk Ice Breaker, Team Work, Leadership, Creativity, & High Ropes” (first in Indonesia complimented with VCD).

The author also spare some of his time to generate ideas on personal development, self improvement, self motivation, leadership, communication, and marketing which can be accessed through his personal blog

Latar Belakang
Credit analyzing process of debitur sometimes can be complicated. It is not only the matter of achieving sales target but also the matter of risk management strategy.

Inappropriate risk management strategy may allow loss in the company as non performing loan or bad debt. Improvement in credit analyst strategy and skills will perform increasing in company revenue and decreasing in NPL (Non Performing Loan).

This comprehensive and practical course provides the key skills needed.

Various skills such as Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report, Visiting or Telephone Calling, Post Credit Analyzing activities will be intensively discussed in this program with the aim of developing you as a successful credit analyst and improving your existing skills.

Tujuan dan Manfaat Pelatihan

After attending this program, participants will be better able to:
* understand their responsibilities, roles, and attitude as a credit analyst
* understand credit analyzing system, strategy, and policy
* learn what and how to prepare for a credit analyzing process
* learn how to classify type of debitur and prepare strategy to deal with each type of debitur
* learn how to build rapport
* learn how to negotiate or deal with difficult debitur
* learn how to visit or call effectively
* learn how to handle objections or inquiries
* understand the post credit analyzing activities
* achieve desired outcomes for the organisation and themselves
* develop necessary skills to become a successful debt-collector

Materi
1. Principal Concept of Credit Analyst
2. Roles, responsibilities, and attitude of a STAR Credit Analyst
3. Steps in analyzing credit : Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report
4. Techniques in analyzing credit : 1P 5C
5. Principal of Survey
Important things to be exercised during survey process
6. Building rapport
+ Introduction
+ Setting the scenario
+ Questions using V-A-K-O-G model
7. Matching needs and presenting solutions
Identifying pleasure or pain type of people
8. Getting agreement – handling objections or inquiries
Using boomerang method, conditional method, metaphor, and so on
9. Post Credit Analyzing activities
+ Summarising
+ Filing
+ Follow up
+ Visiting and calling effectively
+ Building Confidence
10. Lots of tips and videos for successful credit analyst

Metode Pelatihan
1. Pemaparan materi menggunakan modul yang disesuaikan dengan output/ tujuan pelatihan ini.
2. Penyampaian materi diberikan dengan metode pengalaman, sehingga dapat sesuai dengan kondisi lingkungan kerja di perusahaan Anda.
3. Pemaparan materi menggunakan media Visual, Auditory, dan Kinestethic peserta.
4. Penyampaian materi selalu dibawakan dengan pendekatan Spiritual dan Emotional.
5. Penyampaian materi untuk menciptakan persepsi baru yang dapat merubah mindset dan pemahaman peserta pelatihan.

Games, Role Play, Group Discussion, Case Study, Simulation, Assignment

Peserta
This Program is recommended to all new credit analyst and those who want to improve or refresh their ability as a professional credit analyst.